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Design partners

Run real support on it. Shape what ships next.

We’re onboarding a small group of support teams to run Callario on real conversations during the alpha. You get the whole platform, set up with you, and a direct line to the founder. We get honest feedback on where it works and where it doesn’t.

Get early accessBook a demo
  • Supervised setup on your real conversations
  • A direct line to the founder
  • A say in what ships next

Northwind · partner setup

Illustrative plan

4 of 6
  1. Intro call with the founderFit, goals, today’s setup
  2. Workspace set up with youTeam invited, two-factor on
  3. Help centre imported38 articles · HTML and PDF
  4. Agent tested on your questionsTest chat · 24 real questions
  5. Live on your site, supervisedWidget or hosted chat link
  6. Regular reviewQuality reports and your notes

01Who it’s for

A good fit today,
and when to wait.

Callario is an alpha. It’s best for teams whose customers already come to their website, and who want to shape the product rather than just buy it.

A good fit if

  • Your customers come to you through your website or a help centre
  • You have a help centre, or the articles to start one
  • You serve customers in English, Arabic or both
  • You’ll put real conversations through it and tell us what breaks

Probably not yet, if you need

  • Email, WhatsApp, Slack or voice as live channels today — they’re on the roadmap
  • A SOC 2 report, SSO / SAML or a choice of data region
  • A one-click move from another helpdesk — imports are CSV and article files
  • A large rollout that can’t tolerate alpha software

02The exchange

What you get.
What we ask in return.

What design partners get

  • The whole platformAI agent, Copilot, inbox and ticketing, routing, workflows, knowledge and help centre, CRM, reporting and QA. No module held back.
  • Supervised setupWe configure it with you: import your articles, build and test your agent on your own questions, set handoff, routing and SLAs.
  • A direct line to the founderTalk to the person who builds the product — not a ticket queue — when something is wrong or missing.
  • A say in the roadmapWhat you need weighs on what ships next, and you see each change land in the changelog.

What we ask

  • Real conversationsPut Callario in front of real customers, at whatever scale you’re comfortable starting with.
  • Honest feedbackTell us where it’s wrong, slow or confusing — in a short, regular review and whenever it happens.
  • Patience with an alphaScreens change and some features are still on the roadmap. We tell you what’s coming before it lands.
  • A reference — only if you want toIf it works for you, we may ask whether you’d be named. Saying no changes nothing.

03How it starts

From first note
to live conversations.

No self-serve signup during the alpha: every workspace is set up with you, in this order.

  1. 01ApplyTell us about your team, your customers and how you handle support today.
  2. 02Talk with the founderA conversation about fit and goals. If it isn’t a fit yet, we’ll say so.
  3. 03Set up togetherYour workspace, your help centre and a first agent, tested on your real questions before anyone sees it.
  4. 04Go live, supervisedThe widget on your site or a hosted chat link. We watch the first conversations with you.
  5. 05Review and shapeQuality reports, AutoQA scores and your notes, reviewed together — and fed into the roadmap.

Want to see it first? Book a demo or read the setup guide.

04Straight answers

The questions
partners ask first.

Plain answers, including the ones that are “not yet”.

Who are your customers today?
We don’t have customers to name yet. Callario is in a supervised design-partner alpha, and we won’t put logos, quotes or numbers on this site until they are real and agreed.
Is it ready for real customers?
It runs in production and handles real conversations, but it is alpha software — which is why setup is supervised and feedback is part of the deal. What isn’t built yet is listed on each product page and on Security & trust.
Can the AI agent answer over email or WhatsApp?
Not yet. Today it answers in the website widget, a hosted chat link and your help-centre portal. Email, WhatsApp, Slack and voice are on the roadmap.
Can we move over from Zendesk or Intercom?
There’s no one-click importer. Customers and companies come in by CSV — up to 20,000 rows, processed in the background and revertible — and articles come in as HTML, Markdown or PDF files. We help with the rest by hand.
What happens to our data?
It is never used to train models. Each workspace is isolated at the database level, the AI only sees what a customer’s consent and privacy settings allow, and customer records support GDPR export and erasure.
Who will we work with?
The founder. Callario is founder-led, so the person who sets you up is the person who builds the product.

Design-partner programme · now onboarding

Put it in front of real customers.

Tell us about your support today. If it’s a fit, we’ll set Callario up with you on your real conversations.

Apply for early accessBook a demo