An autonomous AI agent that resolves, not deflects
Callario's AI Agent handles real customer conversations end to end across every channel, answering only from your sources and handing off cleanly the moment it should. You only pay when it verifiably resolves.
- Understood intent
- Retrieved policy · kb/refund §4
- Issued refund · $48.00
- Resolved & verified
What AI Agent does
Resolves across every channel
One agent works your web widget, email, chat, and messaging apps from a single brain and data model. Same instructions, same guardrails, same audit trail everywhere.
Grounded answers, never guesses
The agent answers only from your connected knowledge — help articles, docs, and approved sources — with inline citations and a confidence score on every reply.
Takes real actions with tools
Beyond answering, the agent can look up orders, update records, and run governed workflows through scoped tools. Every tool call is logged and replayable.
Knows when to hand off
When confidence drops or policy says a human is required, the agent escalates to your team with full context — and that handoff costs you nothing.
Test before you publish
Dry-run the agent against real and synthetic conversations in a sandbox before it ever touches a customer. Publish only once it passes your bar.
Honest, auditable billing
Every charge is tied to a verifiable resolution with a receipt and one-click dispute. Mandatory spend caps and alerts are built into every plan.
From setup to value with AI Agent
Connect your knowledge
Point the agent at your help center, docs, and approved sources. Callario indexes them so answers stay grounded and citable.
Set tone, scope, and guardrails
Define how the agent should sound, which tools it can use, and when it must escalate. PII redaction, grounding, and jailbreak detection are always on.
Test and publish
Run it through the sandbox, review the traces, and ship when you're confident. Iterate safely with version history.
Resolve and verify
The agent handles live conversations, every outcome is verified, and you only pay when a resolution is confirmed.
Works with the rest of Callario
Put AI Agent to work.
Join the design-partner program and run honest, auditable AI support.
Supervised alpha · No credit card · You’ll never be billed for a handoff.