Turn order questions into resolved orders, automatically
Callario handles "where's my order," returns, and refunds across chat and email with AI that answers from your real policies — and you only pay when it actually resolves.
What gets in the way today
WISMO and returns drown your team
The same order-status, return, and refund questions repeat thousands of times, especially during peaks and promotions, leaving no agent time for the issues that protect revenue.
Seasonal spikes break your staffing model
Black Friday and launch days multiply volume overnight. Hiring and training seasonal agents is slow, expensive, and never quite matches the curve.
Slow replies cost you the sale and the loyalty
Shoppers expect instant answers. A delayed response on a pre-purchase question is a lost cart, and a slow refund is a lost customer for life.
A platform built for the way you actually work
Instant, accurate answers around the clock
The AI agent resolves order, shipping, return, and policy questions from your own sources — cited and confidence-scored — so shoppers get help the moment they ask, day or night.
Absorb spikes without scrambling to staff
AI capacity flexes with demand during sales and seasonal peaks, so response times hold steady without a last-minute hiring scramble.
Costs that track real outcomes
You pay ~$0.99 only when the AI verifiably resolves a question. Deflections and handoffs are free, with an auditable receipt and one-click dispute on every charge.
One inbox for every storefront channel
Chat and email land in a single omnichannel workspace with a unified customer profile, so agents and AI share full order and conversation history.
Why it holds up
- Resolves WISMO, returns, and refund questions from your real policy pages
- Every reply cites its source and shows a confidence score
- Native Shopify and Stripe integrations for order and payment context
- AI capacity flexes for promotions and seasonal peaks
- $0 for handoffs and silence — pay only for verified resolutions
- Mandatory spend caps and alerts so peak season never surprises your bill
Explore related solutions
Turn order questions into resolved orders, automatically
See how Callario fits your team — with billing you can actually defend.
Supervised alpha · No credit card · You’ll never be billed for a handoff.