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For Marketplaces

Support both sides of your marketplace from one brain

Callario resolves buyer and seller questions across every channel with one shared data model — routing disputes, payouts, and policy questions to the right place with full context.

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The problem

What gets in the way today

Two distinct audiences, one overloaded team

Buyers ask about orders and refunds while sellers ask about listings and payouts. Serving both with the same generic playbook means neither gets fast, relevant help.

Disputes and trust issues need careful handling

Buyer-seller disputes, chargebacks, and policy enforcement are nuanced and high-emotion — a wrong automated answer escalates the conflict instead of defusing it.

Context is scattered across order, account, and payment systems

Resolving a single issue means stitching together data from multiple systems, and agents waste time hunting instead of helping.

How Callario helps

A platform built for the way you actually work

Tailored AI for buyers and sellers alike

Configure distinct AI agents and workflows for each side of the marketplace, all answering from your real policies with citations and confidence scores.

Smart routing for disputes and edge cases

The AI resolves routine questions and cleanly escalates disputes, payout issues, and sensitive cases to the right human with full conversation and account context.

One profile, one timeline, every channel

Buyer and seller interactions across chat and email roll up into a unified customer profile and CRM, so anyone picking up a ticket sees the whole picture.

Honest billing you can audit

Pay ~$0.99 only when the AI verifiably resolves; handoffs and disputes that need a human cost $0, each with an auditable receipt and one-click dispute.

Why it holds up

  • Separate AI agents and workflows for buyers and sellers on one platform
  • Unified customer profiles and CRM across both sides of the marketplace
  • No-code workflows route disputes and payout issues to the right team
  • Every AI answer is cited and confidence-scored
  • Stripe, Shopify, and webhook integrations for order and payout context
  • $0 for handoffs and silence — pay only for verified resolutions, with dispute receipts
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Support both sides of your marketplace from one brain

See how Callario fits your team — with billing you can actually defend.

Request early accessBook a demo

Supervised alpha · No credit card · You’ll never be billed for a handoff.